How Custom Software Helped Bring Success to SMEs

The Philippines is home to a lot of small, local businesses that are family-owned and do not really depend on modern software technology to perform basic operating procedures. Bulky calculators that belong in the 80s and 90s are still a staple in many of these small businesses.

But if you’re the kind of entrepreneur who wants to keep up with your competitors and catch up with the times, you’re going to have to invest on software applications to help with your day-to-day operations.

Is custom software development really a practical solution for small businesses?

To be honest, yes. Considering the competition, where everyone is taking advantage of 21st century software technology, it would be remiss on the business owner’s part not to face the challenge with a complete set of tools. That is what custom software is, a tool that you can add to your arsenal to enhance the quality of operations and streamline specific processes.

Custom software is a tool that can help streamline specific aspects of your business.
Custom software is a tool that can help streamline specific aspects of your business.


But why aren’t all SMEs investing in custom software development if it’s really beneficial?

The major drawback of custom software is that it’s not exactly a cheap investment. Big businesses and multinational conglomerates may not give it a second thought, but for most SMEs this is a serious investment that requires a lot of consideration.

If you’re the type of small business owner who’s reluctant to invest in custom software, your reluctance is certainly understandable. It’s not like you have extra cash lying around collecting dust under a bed, right? Your gripes and misgivings are definitely heard. And this is why this article exists.

You see . . .

Even though investing in custom software development might seem like a waste of money, you have to consider long-term benefits and how much money you will be able to save in the years to come. That is what investments are all about, the long-term results. How will that particular investment help your business in the future?


Custom Software Development: The 5 Key Advantages

  1. It’s tailor-made to suit your needs.

Ready-made or off-the-shelf suites are a popular choice among many small businesses, mainly because they’re cheap. However, the caveat is that this type of software is far too generalized. It addresses only the most basic processes.

Customized software, on the other hand, are far more in-depth in terms of addressing specific operational needs. By investing in custom software development, you can be certain that the system is specifically designed to meet your preferences.


  1. It’s a great long-term investment.

Upon seeing the initial cost of custom software systems, it’s not surprising that a lot of small business owners are immediately hesitant to tackle such an endeavor.

But think about it.

Ready-made software applications are cheaper, but they can only perform so much. The features, capabilities, and adaptability are limited. Custom software applications are more robust, have more capabilities, and are equipped with fully functional features. They are far greater investments when you think about long-term implications.


  1. More efficient program integration and adaptability.

So you’re a small business owner who uses a multitude of programs for your day-to-day operations. You have a software system that manages inventory, another for staff payroll, and a different application for POS.

You only need a single software application to handle all those different processes. This is what custom software is all about. It effectively integrates different process into one single program. Moreover, custom software is also highly adaptable because of the custom design aspect.


  1. Quality system maintenance when you need it, for as long as you need it.

When it comes to maintenance and software updates, off-the-shelf applications are very limited. You can update them for as long as the developer keeps releasing updates. If the developer stops making fixes and updates, you’re stuck with a soon-to-be obsolete system.

Custom software is different because you have a dedicated team of developers who can provide bug fixes and updates as they are needed.


  1. Reliable round-the-clock technical support.

This is most likely one of the most important benefits you can expect from your custom software investment, 24/7 technical support you can rely on. Most companies that do custom software development offer great tech support plans staffed by seasoned professionals. The technical support service is done by phone or in-person when necessary.