Why Custom Software Is a Long-Term Investment

Your small company is growing, your customer base is expanding, and your target market is ripe for the picking. What more can you do to streamline your business and make the day-to-day processes a lot more efficient?

How about converting from off-the-shelf packaged software to a custom-designed software solution that addresses your company’s growing needs more effectively?

Most businesses nowadays, especially SMEs (small- and medium-sized enterprises), find the idea of choosing between custom software and packaged software solutions a bit confusing. It’s not that they don’t understand the options, but rather, it’s difficult for them to comprehend where the real value lies.

It’s understandable.

For a small business owner, it’s important to make smart choices when it comes to spending money to improve business processes. Should you settle with your old-fashioned cash register or opt for the newer iPad POS everyone is raving about? Should you upgrade your video security system to digital or just go with the one you have that still records footage on tape?

Should you choose off-the-shelf software package over a custom-made software solution? That is the ultimate question you should be asking.

The following are some of the reasons why you should choose the latter over the former if you’re looking for a long-term investment with better ROI:


Why Custom Software Is a Much Better Investment

  1. The one-size-fits-all model is an illusion.

When it comes to the world of software systems, there is no such thing as a one-size-fits-all solution. It is an illusion that developers of ready-to-use software programs will have you believe. While these off-the-shelf software systems do address the most basic processes that most businesses deal with on a day-to-day basis, no two companies or organizations are exactly the same, even if they both belong to the same industry and in competition with each other.

There will always be certain elements that are different and will require specific solutions that only a custom software application can provide.

The one-size-fits-all model is an illusion that does not guarantee success in the world of business software solutions.
The one-size-fits-all model is an illusion that does not guarantee success in the world of business software solutions.


  1. Bugs and errors are minimal and can often be fixed as early as during the development process.

If you purchase packaged software, you are buying it along with all the errors and bugs that may be present within it. Because once that product hits the shelves, it’s considered complete. And if there are any bugs and errors, you’re going to have to wait for the developers to recognize it and release an update to fix the errors.

Custom software, on the other hand, because you are essentially working hand-in-hand with the developers to come up with an appropriate software solution for your company, it’s easier to spot errors during the development process and fix them.

And if a few bugs do escape scrutiny and become apparent once the software is rolled out, it’s easier to find a fix because, again, you’re working closely with the developers.


  1. It is a lot less expensive than you initially perceived.

One of the most common perceptions against custom software development is that it’s expensive; not really a suitable investment for most small businesses. Although it’s true that not all small businesses may be able to afford having to invest in custom software development, this doesn’t mean it’s not a worthy investment.

Look, if your business is at a time where it’s growing fast, your client base is starting to increase at an exponential rate, and you’re looking for a good software solution to help with the day-to-day processes, there’s no better time to invest in custom software development.

Rather than test things out by experimenting with off-the-shelf software, try to look at the big picture. If you do, then you’ll realize that the future is in custom software and not in the ready-made ones.


  1. Easy integration, simplified processes, and top-quality performance.

Sure, you might find those exact words on the box of your average ready-made software program, but that is exactly what you’ll get when you opt for custom software. With the right software developer, custom systems are highly efficient when it comes to performing specific processes.

They can be easy to integrate with other systems, as well as simple to operate. Again, it all depends on you finding the right developer to work with.